1. Introduction
ADB Solutions ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at adbsolutions-portfolio.org or interact with our business services, including our SMS messaging program.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
Business Contact:
ADB Solutions
Email: team@adbsolutions.org
Phone: (909) 283-0427
11801 Pierce St, Riverside, CA 92505
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Your name, email address, and phone number when you contact us or fill out a form
- Business name and industry when inquiring about our services
- Any messages, questions, or other content you submit to us
2.2 SMS Program Information
When you opt in to our SMS communications program, we collect:
- Your mobile phone number
- Your consent to receive SMS messages
- Message content exchanged through our SMS platform
- Date, time, and frequency of messages
Important: We do not share your mobile phone number or SMS opt-in data with third parties for their marketing purposes. Your phone number will not be sold, rented, or disclosed to third-party marketers.
2.3 Automatically Collected Information
- IP address and general geographic location
- Browser type and version
- Pages viewed and time spent on our website
- Referring URLs and navigation paths
- Device type and operating system
2.4 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send transactional and informational SMS messages you have opted in to receive
- Process and manage your service requests
- Improve our website, services, and customer experience
- Send marketing communications (with your consent, and subject to opt-out at any time)
- Comply with legal obligations and enforce our terms
- Detect and prevent fraud or unauthorized activity
- Analyze usage trends and measure the performance of our website
We will not use your personal information for any purpose materially different from those described in this policy without providing you notice and, where required, obtaining your consent.
4. SMS Messaging Program
ADB Solutions operates an SMS-based communication program to help prospective and current clients learn about our automation and digital solutions services.
4.1 Opt-In
You may opt in to our SMS program by:
- Texting a keyword to our designated number
- Submitting your phone number via a web form with your consent clearly indicated
- Providing verbal or written consent during a consultation
By opting in, you consent to receive text messages from ADB Solutions at the phone number you provide. Message frequency may vary based on your inquiry.
4.2 Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message we send. Upon receipt of your STOP request, we will send a one-time confirmation and cease sending messages. You may re-enroll at any time by texting START.
4.3 Help
For help, text HELP to our SMS number or contact us at team@adbsolutions.org or (909) 283-0427.
4.4 Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. ADB Solutions is not responsible for any charges incurred from your carrier.
4.5 SMS Data Privacy
We do not sell, share, or disclose your phone number or SMS opt-in data to third parties for marketing purposes. SMS consent data and phone numbers will not be shared with any affiliate or partner for their independent use.
5. Sharing of Your Information
We may share your personal information in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors (e.g., CRM platforms, SMS carriers, email providers) who process data on our behalf under confidentiality agreements
- Legal Requirements: When required by law, subpoena, court order, or regulatory authority
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, with prior notice to you
- With Your Consent: For any other purpose with your explicit consent
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS conversation records are retained for [RETENTION PERIOD — e.g., 12 months] following your last interaction.
You may request deletion of your personal information at any time (see Section 8 — Your Rights).
7. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
If you believe your personal information has been compromised, please contact us immediately at team@adbsolutions.org.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention obligations)
- Opt-Out: Opt out of marketing communications at any time
- SMS Opt-Out: Reply STOP to any SMS message to immediately stop receiving texts
- Portability: Request your data in a structured, machine-readable format where technically feasible
To exercise any of these rights, contact us at team@adbsolutions.org. We will respond within [RESPONSE TIMEFRAME — e.g., 30 days].
California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA). [ADD CCPA SECTION IF APPLICABLE]
9. Third-Party Links
Our website may contain links to third-party websites or services not operated by ADB Solutions. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy regularly. Continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: team@adbsolutions.org
- Phone: (909) 283-0427
- Address: 11801 Pierce St, Riverside, CA 92505